EU Product Ideas Portal
priority 1.
Currently not possible to make a reservation that includes out of hours time as ReSolution does not show it as available.
To accept after hours: instead of leaving ReSolution to do the check, move it to odessy to do the check on behalf of resolution instead of ReSolution.
Currently ReSolution is doing its own validation check against branch open hrs and doesn’t allow availability for reservations for out of hrs to show.
Travel agents cannot make reservations after out of hrs but it may be possible since customers can return e.g through drop box.
ReSo doesn’t say the drop hrs as the hard close, instead uses office hrs as the hard stop.
Resolution will block it if the request is out of hrs and will not send the request to odessy.
Overall issue is: the ability to return the vehicle when the branch is closed and for TA to make resrvations out of hrs Cannot make a reservation either.
